Individual entrepreneur (IP) Koekemoer Craig Warren (hereinafter referred to as the Contractor) with this public offer invites any individual or legal entity, as well as individual entrepreneur (hereinafter referred to as the Customer) to conclude an offer agreement for the provision of information and consulting services (hereinafter referred to as the Agreement).

In accordance with paragraph 2 of Article 437 of the Civil Code of the Russian Federation (Civil Code of the Russian Federation), in case of acceptance of the conditions set out below and payment for services, the person accepting this offer becomes the Customer (in accordance with paragraph 3 of Article 438 of the Civil Code of the Russian Federation, acceptance of the offer is tantamount to concluding an agreement for conditions set out in the offer).

In connection with the above, carefully read the text of this Agreement and, if you do not agree with any clause of the Agreement, the Contractor invites you to refuse any actions necessary for acceptance or to enter into a personal agreement on terms separately discussed with the Contractor.

Full and unconditional acceptance of this offer is the Customer’s payment for the Services offered by the Contractor. In relation to the Services offered by the Contractor under promotions (special offers, if any) with terms of payment in installments, full and unconditional acceptance of this offer is the Customer’s payment of the full amount of the cost of the service, i.e. full prepayment.

1. GENERAL PROVISIONS

1.1. The subject of this Agreement is the provision to the Contractor of information and consulting services in the form of online and offline events (webinars, trainings, intensives, conferences - hereinafter referred to as the Event) and their recordings (hereinafter referred to as the Recordings) subject to the availability of reserved places and/or compliance of the Customer. Standard criteria for receiving services. The Customer can find a detailed description of the Event itself and the Recordings on the Contractor’s website in the Product Catalog at https://bestmind4u.online and/or https://www.craigkoekemoer.com .

1.2. At the moment, the Contractor is provided with the following services:

🔹 preparation program (for the Event);

🔹 plan of conduct (for the Event);

🔹 provide access to your Personal Account on the website https://bestmind4u.online and/or https://www.craigkoekemoer.com .

🔹 holding an Event or providing Records;

🔹 consulting support (available);

🔹 full organizational support (for the Event).

1.3. The conditions, term (date), duration and cost of the Event are indicated in the Product Catalog at https://bestmind4u.online and/or https://www.craigkoekemoer.com on the corresponding page with the description, date and time of the Event, the results can also be transferred to the Contractor personally to the Customer, by sending the relevant notifications to the Customer’s contact email address, while the Customer is obliged to independently and timely monitor the receipt of notifications coming from the Contractor.

1.4. The Customer concludes this Agreement by performing the following actions (acceptance of the public offer):

1.4.1. Filling out an Application for an Event or ordering Entries in the Product Catalog at https://bestmind4u.online and/or https://www.craigkoekemoer.com on the Event Page and/or subdomains of the website https://bestmind4u.online and/or https://www.craigkoekemoer.com .

1.4.2. Payment for participation in the Event or Entries is made through the payment system linked to the website https://bestmind4u.online and/or https://www.craigkoekemoer.com .

1.5. The cost of participation in the Event or Recordings is indicated on the Contractor’s website on the Event Page, and information about the cost can be obtained by e-mail tandc@craigkoekemoer.com .

1.6. This Agreement is considered concluded and comes into force for the Parties from the date of payment for services by the Customer. Payment is made in the amount of 100% prepayment (another payment procedure is possible in accordance with the terms of the promotion (special offer), as well as in cases after additional agreement with the Contractor. The date of payment is the date of receipt of funds to the Contractor's current account, or the date of receipt of funds to the Contractor's electronic wallets, or the date of receipt of funds to the account of the payment system with which the corresponding agreement was concluded with the Contractor.

2. CONDITIONS OF PARTICIPATION IN THE EVENT

2.1. To participate in the Event, the Customer must submit an Application using the form posted on the website at the Event Page address. When filling out an Application, all background information can be obtained by e-mail tandc@craigkoekemoer.com .

2.2. To complete the Application, the Customer must provide the following information:

🔹 last name and first name;

🔹 contact e-mail;

🔹 contact phone number for communication.

2.3. The Contractor confirms receipt of the Application, assigns an Application number and issues an invoice for payment (if the payment was not made by the Customer on the Contractor's website in ways that do not require an invoice).

2.4. The Customer pays for services under this Agreement in the amount established by the Contractor.

2.5. Payment for the Contractor's services is carried out in one of the following ways:

🔹 by payment by electronic money;

🔹 by paying through payment terminals or Internet banking;

🔹 by paying by bank card;

🔹 by payment to the Contractor’s bank account;

🔹 by other means by prior agreement with the Contractor, incl. using Internet technologies that do not contradict the law.

In case of making a payment using a bank card, the Customer is recommended to use a bank card issued in the name of the Customer. In the case of a refund of paid funds, the refund is made using the same details by which the payment was received, and on the basis of a personal application from the person in whose name the bank card was issued. Payment will not be accepted if a violation by the Customer of the terms of payment established by this Agreement and the legislation of the Russian Federation is detected.

2.6. Upon completion of the Event and upon issuance of Records, a certificate of services provided is not generated or signed. Services are considered to be provided properly and accepted by the Customer in full if, within three days after the expiration of the term for the provision of services, the Contractor has not received motivated written objections from the Customer regarding the quality of services provided by email tandc@craigkoekemoer.com . In any case, the absence of any written comments within the established period is considered recognition of the fact of proper quality of services.

2.7. The procedure for considering complaints and returning the advance received from the Customer:

2.7.1. All Complaints and claims regarding the Event are accepted no later than the last day of provision of services. Claims submitted after the deadline are not accepted by the Contractor.

2.7.2. Within 12 months from the date of purchase of the Recordings, the Customer may request and receive a refund for the last Recording purchased, regardless of how many Events and Recordings the Customer previously purchased. At the same time, in the future the Contractor will no longer provide services and places the Customer in a BAN LIST, namely, blocks access to all resources and services of the Contractor.

2.7.3 Refunds are made on the basis of a written application indicating passport data, a copy of the passport and details of the Customer’s refund.

2.8. By accepting the terms of the Offer, the Customer agrees, in accordance with current legislation, to the Contractor’s processing of the information provided by him and (or) his personal data (hereinafter referred to as PD Processing) (see Federal Law of the Russian Federation No. 152-FZ “On Personal Data”). PD processing is carried out using automation tools, and without the use of automation tools, including collection, recording, systematization, accumulation, storage, clarification (updating, changing), extraction, use, transfer, provision, depersonalization, blocking, deletion, destruction of data for the purpose of fulfillment by the Contractor of its obligations accepted under the terms of this Agreement, other obligations provided for by the Agreement, as well as in order to fulfill the requirements of Federal Law of August 7, 2001 N 115-FZ “On combating the legalization (laundering) of proceeds from crime and the financing of terrorism " The period for using the data provided by the Customer is 5 years or more. The Customer also gives his consent to the processing and use by the Contractor of the information provided by him and (or) his personal data for the purpose of sending a newsletter (about the Contractor’s Events) to the contact telephone number and (or) contact email address specified by the Customer indefinitely until the Contractor receives a written notification by email mail about refusal to receive mailings. The Customer also gives his consent to the transfer, in order to carry out the actions provided for in this paragraph, by the Contractor of the information provided by him and (or) his personal data to third parties if there is a properly concluded agreement between the Contractor and such third parties.

2.9. When paying for services by a third party, in particular a legal entity, you should contact the Contractor directly to conclude the appropriate invoice agreement in paper form. The invoice agreement is considered concluded when it is paid by the Customer.

2.10. If the condition for admission to participation in the Event is passing an appropriate interview or questionnaire, and the Customer provides the Contractor with inaccurate information about himself and his business, and also provides other inaccurate data regarding the interview and/or questionnaire, the Contractor has the right to refuse to provide services to the Customer at any time from the date of discovery of the inaccuracy of the information provided.

3. RIGHTS AND OBLIGATIONS OF THE PARTIES

3.1. The Contractor undertakes:

3.1.1. Provide the necessary information to complete the Application for participation in the Event. The location is posted on the Contractor’s website at the Event Page address.

3.1.2. Provide advisory support in the provision of services, procedures and rules for filling out applications by e-mail tandc@craigkoekemoer.com .

3.1.3. In case of changes in the conditions of the Event (prices, dates, times, venues and other changes), notify the Customer at least 1 (one) calendar day before such changes take effect.

3.1.4. Return the paid funds to the Customer in the event of complete cancellation of the Event by the Contractor.

3.2. The performer has the right:

3.2.1. Conduct photo and video shooting during the Event and use the materials obtained during photo and video shooting at your own discretion. The Performer exclusively owns the copyright, as well as the rights to protective materials corresponding to exclusive copyright; the use of materials obtained during photo and video shooting is possible only with the written permission of the Performer.

3.2.2. The parties agree that the Contractor has the right to change the cost of services, the date and time of the Event, as well as other conditions for the Event and the terms of this Agreement. The Contractor notifies the Customer of these changes by posting information on the Contractor's website in the Catalog at https://bestmind4u.online and/or https://www.craigkoekemoer.com . Event pages and at the same time the Customer is obliged to independently familiarize himself with these changes. Notification of securing the time and date of the Event, with the exception of posting information upon the relevant request, can be sent to the Customer no later than 23:59 Moscow time on the day preceding the day of taking action regarding the relevant changes by sending a letter to the contact email address or via a telephone call to the contact telephone number specified by the Customer. Notice of provision of other conditions is also posted on the website in the Catalog at the address of the Event Page.

3.2.3. Develop a program for the Event and determine the number and composition of outstanding performers at the Event.

3.2.4. In case of non-payment (incomplete payment) for the cost of Services on time, in case of untimely provision of data for filling out the Application, or in case of providing inaccurate data when filling out the Application, this Agreement is not considered concluded. The conditions of this point do not apply in the case of cartoon Services offered by the Contractor and paid for by the Customer in accordance with the terms of the promotion (special offer) conducted by the Contractor.

3.2.5. The Customer agrees that if the Customer violates clauses 3.3.5, 3.3.9 of this Agreement, the Contractor has the right not to allow the Customer to participate in the Event and not return the money paid for participation in the Event, because The Customer's actions will be considered a unilateral refusal of the obligations assumed.

3.3. The customer undertakes:

3.3.1. Independently and promptly familiarizes himself with the date, time, cost, conditions of the Event, before submitting the Application, as well as changes in these conditions, with the current version of the Agreement each time he visits the Site, after accepting the Offer.

3.3.2. When filling out an Application for the provision of services by the Contractor, fill in the required mandatory fields (in accordance with clause 2.2 of this Agreement) on the Application page indicating the selected Event and reliable information.

3.3.3. Pay for the selected Event on the terms and at the cost applicable for the corresponding Event at the time of payment. Current conditions and prices, as well as information about promotions (special offers) are posted on the website https://bestmind4u.online and/or https://www.craigkoekemoer.com and/or its subdomains, including in the Catalog at the Event Page address.

3.3.4. In case of transfer of the right to participate in the Event to a third party (if this right is granted in a specific Event), no later than 2 (two) working days before the start of the Event, notify the Contractor about this and provide in writing all the necessary data of the new Customer, in accordance with clause 2.2 of this Agreement. If the right to participate in the Event is transferred to a third party, such person will also be subject to the terms of this Agreement, including section 6 and clause 7.3 of the Agreement.

3.3.5. Attend all days when the Event paid for by the Customer is held, as well as complete and submit the task to the Contractor for verification before the start of the next day of the Event if the Event requires the completion of such a task. In cases where this is provided for by the terms of the Event, the provision of the completed task is a mandatory condition for the Customer’s admission to participate in the next day of the Event.

3.3.6. Immediately notify the Contractor of changes in your contact information in writing via contact e-mail.

3.3.7. In writing (including via contact e-mail), by sending a corresponding statement to the Contractor before the start of the Event, notify the Contractor of the refusal to participate in the Event. In all cases of refusal to participate in the Event, the Customer provides the Contractor with a written statement. In the absence of such a statement, the Contractor will not return funds.

3.3.7.1. If the Customer notifies the Contractor of his refusal to participate in the Event no later than 14 (fourteen) calendar days before the start of the Event, the Contractor will return the money in the amount of 100% of the amount paid by the Customer.

3.3.8.2. If the Customer notifies the Contractor of his refusal to participate in the Event less than 14 (fourteen) calendar days, but no less than 7 (seven) calendar days before the start of the Event, then the Contractor returns the money in the amount of 50% from the amount paid by the Customer.

3.3.8.3. If the Customer does not notify the Contractor less than 7 (seven) working days before the start of the Event about his refusal to participate in the Event, the funds will not be returned to the Customer.

3.3.8.4. In the event that the Customer was granted access to the Personal Account on the sites https://bestmind4u.online , https://www.craigkoekemoer.com , upon refund of funds, access to all materials is closed.

3.3.9. Maintain order and discipline at the Event, do not create inconvenience for other Customers through your actions, and do not interfere with the Event. If the rules of participation in the Event are violated, the Contractor is not responsible for the quality of the service provided, and also has the right to terminate the Agreement unilaterally.

3.4. The customer has the right:

3.4.1. Require the Contractor to comply with the terms of this Agreement.

4. RESPONSIBILITY OF THE PARTIES

4.1. In cases of non-fulfillment or improper fulfillment of their obligations under the Agreement, the Parties are liable in accordance with the legislation of the Russian Federation, taking into account the terms of this Agreement.

4.2. The Contractor is not responsible for achieving any results related to the practical application of the information provided at the Event. Any recommendations issued at the Event are carried out by the Customer at his own risk.

4.3. The Contractor is not responsible for the failure of the service provided to meet the Customer's expectations and/or for his subjective assessment; such failure to meet expectations and/or a negative subjective assessment are not grounds to consider the services provided to be of poor quality or not to the agreed extent.

4.4. The Contractor is released from liability for complete or partial failure to fulfill obligations under this Agreement, if this failure was the result of force majeure circumstances that arose after the conclusion of the Agreement, as a result of extraordinary events that the Parties could neither foresee nor prevent by reasonable measures (force majeure ) (Article 401 of the Civil Code of the Russian Federation).

4.5. If the Customer, for reasons beyond the control of the Contractor, did not attend the Event and did not notify the Contractor of his desire to refuse to provide services within the time limits specified in clause 3.3.8. of this Agreement or notified after the day of the Event, the service is considered properly provided and the funds paid to the Contractor are not refundable.

5. DISPUTE RESOLUTION

5.1. All disputes and disagreements arising in connection with the execution of this Agreement are resolved by the Parties through negotiations.

5.2. If it is impossible to resolve the dispute through negotiations, it will be referred by the Parties to the Arbitration Court of St. Petersburg, in the Russian Federation.

6. RESULT OF INTELLECTUAL ACTIVITY

6.1. All information materials provided by the Contractor to the Customer during the Event, as well as the results of photo and video filming received by the Contractor during the Event, are the result of intellectual activity, the exclusive copyright, including related rights, belongs to the Contractor.

6.2. The use of the results of intellectual activity without the written consent of the Contractor is a violation of the exclusive right of the Contractor, which entails civil, administrative and other liability in accordance with the current legislation of the Russian Federation.

6.3. The Customer does not have the right to copy audio and video materials of the Contractor’s Events in whole or in part, to record broadcasts of the Events, as well as to record the content of such Events in whole or in part in any way and/or on any tangible medium, as well as to use the content of these Events without written consent of the Contractor, which will be considered a violation of the exclusive right of the Contractor and entails civil, administrative and other liability in accordance with the current legislation of the Russian Federation.

7. OTHER CONDITIONS

7.1. This Agreement is valid until the Parties fulfill all obligations. All Annexes are an integral part of this Agreement.

7.2. The Application completed by the Customer, which is filled out on the Contractor’s website, is an integral part of this Agreement.

7.3. By concluding this Agreement, the Customer agrees to the use of information about himself, his relationship with the Contractor, his personal data, data about his business and income transferred to the Contractor as part of the execution of this Agreement, the publication of materials about the fact of receiving services from the Contractor in the media - television , radio, on the Internet, print media, social networks, as well as publication of these materials on the official website and social resources of the Contractor.

7.4. By concluding this Agreement, the Customer agrees to the use of the Customer’s image included in the results of intellectual activity. If the Customer does not agree to grant the rights to use his image, he notifies the Contractor in writing by email at tandc@craigkoekemoer.com .

7.5. In all other respects that are not provided for in this Agreement, the Parties will be guided by the current legislation of the Russian Federation.

7.6. The Customer confirms that all the terms of this Agreement are clear to him, and he accepts them unconditionally and in full.